Job Description Summary

This role is responsible for providing dedicated support for repair and engineering processes, ensuring the highest standards of quality are maintained throughout the lifecycle of the product. The Process Quality Engineer is responsible for the development, implementation, and continuous improvement of Quality Control and Assurance practices within the repair shop, with a specific focus on rigorous testing phases. This role involves close collaboration with both internal and external testing benches to ensure excellence, reliability, and strict adherence to technical specifications. The role is intended to be performed on-site

Job Description

Roles and Responsibilities

• Quality control: Develop, implement, and maintain robust quality control processes for gas turbine engine repairs, ensuring total compliance with industry standards, regulatory requirements, and customer specifications.
• Testing Oversight: Lead the quality oversight of testing activities, ensuring technical rigor during final testing phases post-repair. Act as the primary point of contact for internal and external testing benches, ensuring testing protocols are followed and results meet defined quality benchmarks.
• Customer Quality Management: Act as a key interface for customers regarding quality performance. Manage the response process for escapes and Non-Conformance Reports (NCRs), ensuring timely resolution and proactive communication.
• Performance Monitoring: Monitor key quality KPIs and customer satisfaction metrics. Implement improvement plans to address performance gaps and sustain high levels of service quality.
• Develop process improvement plans using Quality and Continuous Process Improvement tools (e.g., 5S, 8D, engineering studies, Gauge R&R).
• Lead investigations into quality issues and customer complaints, identifying root causes via formal RCA methodologies and driving effective CAPAs.
• Ensure process efficiency through validation plans and detailed flow diagrams, mapping interdependencies between inputs, outputs, and process risks.

Required Qualifications

• Technical Degree (Bachelor’s Degree in Engineering or a related technical field) from an accredited university or college (or a high school diploma / GED with proven experience in Quality).
• Proven experience in Quality Assurance, Quality Control, Key Account Management, or direct Customer-facing Quality roles.
• Six Sigma Green Belt
• Excellent communication skills in English and Italian (written and spoken)
• Demonstrated collaboration & conflict resolution skills.
• Exceptional analytical, problem solving & root-cause analysis skills.
• Demonstrated experience and proficiency with MS Office word processing, spreadsheet, presentation, and database applications.

Desired Characteristics

• Quality Assurance/Quality Engineering experience in the Aerospace or Aviation industry or experience in design engineering or manufacturing engineering in Aerospace, Aviation or Oil and Gas field.
• Strong customer-facing mindset: proven ability to manage high-pressure situations, handle NCRs, and represent the company’s quality standards to external stakeholders.
• Demonstrated expertise in managing and monitoring Quality KPIs and utilizing data to drive customer satisfaction.
• Hands-on experience in coordinating testing activities, managing test bench interfaces, and validating technical test results.
• Experience performing internal and external audits.
• Knowledge of Quality Management Systems (QMS), regulatory requirements, continuous improvement methodologies and advanced problem-solving tools (e.g., Six Sigma, Lean, 8D).
• Excellent analytical and decision-making skills, with the ability to influence cross-functional teams and foster a culture of quality excellence.
• Demonstrated expertise to effectively communicate within all levels of the organization. 

Pay transparency note for candidates in Italy :

Posizione / Position: Aero Alliance Process Quality Engineer

Livello di Inquadramento / Management Level: LPB

Data di pubblicazione / Position was posted on: 14th of October 2026

Fascia retributive: Tra € 42,800.00 e € 64,200.00 lordi annui. La retribuzione specifica offerta terrà conto dell'istruzione, delle qualifiche, dell'esperienza e delle competenze del candidato.

The pay range for this position: Between € 42,800.00 and € 64,200.00 gross per annum. The specific pay offered will consider the candidate’s education, qualifications, experience and skill set.

Eleggibilità per il Piano Bonus: Eligibilità al piano bonus Variabile-AIP, che prevede un incentivo target del 10% della retribuzione base annua, a seconda del raggiungimento dei parametri di business e delle performance individuali.

Eligibility for Bonus Plan: Eligible to participate in Variable-AIP annual bonus plan that provides a target incentive of 10% of the individual’s annual base salary depending on achievement of key business metrics and individual performance.

Alla posizione è applicabile il Contratto Collettivo Nazionale di Lavoro (CCNL Metalmeccanico). I benefici disponibili sulla base del CCNL attualmente in vigore e delle politiche aziendali includono quanto segue /

 

A Collective Bargaining Agreement (‘CBA’ - Metalworking) is applicable in relation to position. The available benefits based on the currently effective CBA and company policies include the following:

 

Stipendio Base: La retribuzione seguirà le tabelle salariali previste dal CCNL di categoria Metalmeccanico Industria

 

Base salary: The remuneration is established according to the Metalworking CBA salary scale, which defines job groups and minimum salary levels.

 

Pensione Integrativa (Cometa): Tutti i livelli sono eligibili, ad eccezione dei dirigenti.
Contributo del datore di lavoro: 2% (2,2% se under 35). Contributo del dipendente: 1,2%. Base di calcolo: retribuzione mensile lorda.

 

Pension Fund (Cometa): All levels are eligible, except executives (dirigenti).
Employer Contribution: 2% (2.2% if under 35). Employee Contribution: 1.2%. Base: monthly gross salary.

 

Assistenza Sanitaria (Non Dirigenti): Gestita tramite Assicurazione Generali

 

Medical Benefits (Not Executives): Managed by Assicurazioni Generali

 

Assistenza Sanitaria (Dirigenti): FASI+ Generali Plan

 

Medical Benefits (Executives): FASI+ Generali Plan

 

Welfare: € 250 di credito annuale come da CCNL disponibile su portale dedicato per rimborsi spese istruzione, sport, viaggi o previdenza.

 

Flex Benefit: € 250 of annual credit as per NCBA available on a dedicated portal for education, sports, travel, or pension reimbursements.

 

EAP - Supporto Dipendenti: Supporto globale psicologico, legale e finanziario 24/7

 

Employee Assistance Program: Global 24/7 psychological, legal, and financial support.

 

Straordinario: Straordinario diurno dal lunedì al venerdì

• Prime due ore: 25% per impiegati, 30% per operai non turnisti, 40% per operai turnisti
• Oltre due ore: 30% per impiegati, 50% per operai non turnisti, 45% per operai turnisti

Straordinario diurno sabato, domenica e festivi: 50% per le prime otto ore, 55% oltre le 8 ore

 

Straordinario notturno dal lunedì al venerdì:

• 50% per impiegati e operai non turnisti per lavoro straordinario dalle 20:00 alle 8:00
• 50% per operai turnisti per lavoro straordinario dalle 18:00 alle 6:00

Straordinario notturno sabato, domenica e festivi:

• Prime otto ore: 60% per impiegati, 55% per operai non turnisti, 60% per operai turnisti
• Oltre due ore: 75% per impiegati, 65% per operai non turnisti, 75% per operai turnisti

 

In caso di riposo compnesativo, si applicano le maggiorazioni previste dal CCNL

 

OT Premium: Daytime overtime Monday to Friday:

• First two hours: 25% for office staff, 30% for non-shift production workers, 40% for shift production workers
• Beyond two hours: 30% for office staff, 50% for non-shift production workers, 45% for shift production workers

Daytime overtime Saturday, Sunday and public holidays: First eight hours: 50%, Beyond eight hours: 55%

 

Night overtime Monday to Friday

• 50% for office staff and non-shift production workers for overtime worked between 8:00 PM and 8:00 AM
• 50% for shift production workers for overtime worked between 6:00 PM and 6:00 AM

 

Night overtime Saturday, Sunday and public holidays:

• First eight hours: 60% for office staff, 55% for non-shift production workers, 60% for shift production workers
• Beyond eight hours: 75% for office staff, 65% for non-shift production workers, 75% for shift production workers

 

In case of compensatory time off, the premiums provided for under the applicable national collective bargaining agreement (CCNL) apply.

 

Maggiorazioni e indennità turno: [PER OPERAI TURNISTI]: Maggiorazione del 20% per la fascia oraria dalle 18:00 alle 22:00. Indennità di €3,50 per ogni turno lavorato.

Shift premium and allowance: [FOR SHIFT WORKERS]: 20% premium for hours worked between 6:00 PM and 10:00 PM. €3.50 allowance for each shift worked.

 

 

Additional Information