Job Description Summary

Fournit une expertise en matière de succès client durable et de croissance du cycle de vie du client après-vente par le biais de la formation, des services professionnels, du support technique, des renouvellements, de l'obtention des résultats, de la rétention, de l'expansion et de la promotion client axée sur le numérique. Responsable de la qualité de son travail. Assujetti à la supervision directe des opérations, aux instructions de travail prescrites et à une vérification système. Exécute ses tâches dans un cadre opérationnel bien défini. Il y dispose généralement d'une séquence détaillée des tâches opérationnelles standard à suivre pour obtenir le résultat final escompté.

Job Description

Roles and Responsibilities

• Contribute to the implementation of MES solutions utilizing the Software Suite. Own technical deliverables during the entire lifecycle of the projects. Engage throughout the full lifecycle of assigned projects, participating in decisions on architecture, design, and functionality to keep programs on track in terms of budget, time, and customer expectations. Work closely with the client to understand their needs and develop strategies tailored to their organization through site assessments. Also make standard recommendations on workflow, application, interface, reports, testing and uploads to customers through the implementation process. Is responsible for go-live readiness and support as well as post-live checkups and will be required to work collaboratively with internal team members and clients to ensure customer satisfaction
• Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
• Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
• Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
• Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

Required Qualifications

• BTech in Electrical / Electronics / Instrumentation / Computer Science Equivalent with minimum 0-3 years of relevant experience in SCADA/ Networking systems.

Desired Characteristics

• Strong oral and written communication skills. Ability to document, plan, market, and execute programs.
   

  Note:

  
  To comply with US immigration and other legal requirements, it is necessary to specify the minimum number of years' experience required for any role based within the USA. For roles outside of the USA, to ensure compliance with applicable legislation, the JDs should focus on the substantive level of experience required for the role and a minimum number of years should NOT be used.

Additional Information