Job Description Summary

We are seeking a strategic and execution-focused Operations Leader to lead performance across our North America operations, maintenance and upgrades organization. This role will be responsible for driving business rhythm, operational rigor, performance visibility, process improvement, resource planning, and cross-functional alignment to help the business scale effectively and deliver strong customer outcomes.

The ideal candidate combines strong business acumen, operational discipline, data-driven decision-making, and leadership influence. They will partner closely with commercial, field execution, supply chain, finance, and regional leadership teams to improve operational efficiency, enhance execution, and support growth across North America.

Job Description

Roles and Responsibilities

• Lead day-to-day and strategic operations for the North America operations, maintenance and upgrades organization, ensuring alignment with business goals and customer commitments.

• Drive operating cadence including business reviews, KPI tracking, forecasting, and performance management.

• Develop and maintain dashboards, metrics, and reporting to provide clear visibility into operational performance, risks, and opportunities.

• Partner with regional and functional leaders to improve execution, productivity, resource utilization, and customer satisfaction.

• Identify and lead process improvement initiatives to simplify workflows, reduce cycle times, and improve delivery consistency.

• Support demand planning, capacity planning, workforce planning, and prioritization across the organization.

• Monitor and improve key operational metrics such as backlog, revenue conversion, on-time execution, margin, utilization, and responsiveness.

• Lead cross-functional problem-solving for operational bottlenecks, escalation management, and performance gaps.

• Partner with finance on forecasting, budget alignment, cost control, and operational productivity initiatives.

• Establish standard work, governance mechanisms, and operating procedures to improve discipline and scalability.

• Drive operational readiness for new programs, customer commitments, and business transformation initiatives.

• Champion a culture of continuous improvement, accountability, and collaboration across the organization.

• Ensure compliance with company policies, quality standards, and applicable regulatory or safety requirements.

Required Qualifications

• Bachelor's degree from an accredited university or college in Engineering, business, or related technical discipline (or a high school diploma / GED with at least 6 years of experience in Field Services & Maintenance)

• 10 years of service, operations or technical leadership experience

Desired Characteristics

• Master's degree preferred.

• Strong oral and written communication skills.

• Strong interpersonal and leadership skills.

• Demonstrated ability to analyze and resolve problems.

• Demonstrated ability to lead programs / projects.

• Demonstrated commitment to lean and continuous improvement.

• Ability to document, plan, market, and execute programs.

• Established project management skills.

• High level of autonomy and good judgment.

 

 

For candidates applying to a U.S. based position, the pay range for this position is between $119,600.00 and $199,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set.

 

 

Bonus eligibility: discretionary annual bonus.

 

 

This posting is expected to remain open for at least seven days after it was posted on May 01, 2026.

 

 

Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.

 

 

GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.