Job Description Summary

The Power Services Intern will provide administrative, operational, and project support to the Customer Portfolio Managers (CPMs) and the Service Director within the Gas Power Services organization. This role offers exposure to customer account support, service planning, execution and closeout, portfolio coordination, reporting, and cross-functional collaboration in a power services environment.
The intern will assist in helping CPMs and leadership manage business needs, track service activities, and support execution across the customer portfolio.

Job Description

Key Responsibilities

·       Support CPMs with coordination of customer-related service activities, deliverables, and follow-up actions.

·       Assist the Service Director with reporting, scheduling, meeting preparation, and subregion-level administrative support.

·       Help track customer portfolio updates, service milestones, open issues, and action items.

·       Prepare presentations, spreadsheets, dashboards, status summaries, and reports for internal needs and customers.

·       Organize and maintain customer records, service documentation, and portfolio-related files.

·       Coordinate with cross-functional teams such as engineering, field services, operations, finance, parts fulfilment and sourcing to gather information and support customer needs.

·       Assist in monitoring key service metrics, customer commitments, and portfolio performance indicators.

·       Support communication preparation for customer reviews, internal business updates, and leadership meetings.

·       Help identify opportunities to improve reporting, coordination, and portfolio management processes.

·       Ensure work is completed in alignment with company policies, procedures, safety standards, and quality expectations.

 

Required Qualifications

·       Bachelor’s degree or equivalent in business, Engineering, Energy Management, Operations, Project Management, or a related field.

·       Strong organizational and time management skills with attention to detail.

·       Bilingual, French and English, with excellent written, verbal, and interpersonal communication skills.

·       Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.

·       Ability to manage multiple assignments and work effectively in a team environment.

·       Strong analytical and problem-solving abilities.

·       Interest in customer management, service operations, and the power industry.

 

Preferred Qualifications

·       Previous internship, coursework, or project experience in customer support, operations, project coordination, or the energy industry.

·       Familiarity with reporting tools, dashboards, or ERP platforms.

·       Basic understanding of power services, outage planning, service agreements, or industrial operations.

·       Experience compiling and analyzing data for business or operational reporting.

 

Learning Opportunities

·       Gain hands-on experience in customer portfolio support within the power services industry.

·       Learn how Customer Portfolio Managers manage customer relationships, service needs, and operational priorities.

·       Develop skills in reporting, communication, coordination, and cross-functional collaboration.

·       Build exposure to service leadership processes and customer-focused business operations.

Additional Information