Job Description Summary

Provides expertise in sustained customer success and growth in the post-sales customer lifecycle through training, professional services, technical support, renewals, outcome attainment, retention, expansion, and customer advocacy with a Digital focus.
You will work closely with customers not just to understand, but also to define customer requirements, develop technical proposals, and set expectations for software implementations/upgrades and interface projects. As an individual contributor, you will act as an SME for the organization, coordinating cross organizationally and independently mentoring project team.

Job Description

Required Qualifications

• Bachelor’s/Master's degree and 5+ years of experience in full cycle software development e.g. design, building, testing/deployment and implementation phases
• 5+ years’ experience with Windows, .NET, SQL or Oracle databases,  C++, Java, HL7, Web Services, SOA technologies, or similar programming languages/technologies
• Fluency in both written and spoken English and Chinese languages.
• Occasional travel within and outside Taiwan as required.
• Flexibility to participate in regional call/meeting off working hours.

Essential Responsibility :

• Provide SCADA and Power applications expert knowledge and experience to collaborate with the customer to identify technical requirements and estimate the technical effort required to implement complex software solutions
• Collaborate with Project Managers and Services Consultants throughout the project to identify and scope applications changes while adhering to the change management process
• Own technical deliverables during the entire lifecycle of the projects.
• Engage throughout the full lifecycle of assigned projects, influencing decisions on design, and functionality to keep projects on track in terms of budget, time, and customer expectations.
• Interact with Product Development Team, Commercial Team, Customers, Solution Providers (Partner/Integrators), and other cross-functional teams as required for the solution and implement processes to ensure best use of GE Digital products and services.
• Work independently as well as part of the team from the region.

Desired Characteristics

• Programming experience in software development with Microsoft Visual Studio / Development tools, Eclipse, or C# programming
• Attending customer, 3rd party partner, GEV internal and product team meeting on or off working hours (ideally within standard working hours).
• Experience in software analysis, design, quality assurance, architecture, and Agile development methodology

Additional Information