Job Description Summary

About Us
GE Vernova is a planned, purpose-built global energy company that includes Power, Wind, and Electrification segments. Building on over 130 years of experience tackling the world’s challenges, GE Vernova is uniquely positioned to help lead the energy transition by continuing to electrify the world while simultaneously working to decarbonize it, with more than 80,000 employees across 140+ countries around the world. GE Vernova’s Grid Solutions business electrifies the world with advanced grid technologies and systems, enabling power transmission and distribution from the point of generation to point of consumption, and supporting a decarbonized and secured energy transition.

The Production and Customer Quality Manager (f/m/d) is responsible for organizing and managing the Production and Customer Quality team. This role involves implementing and controlling the factory and company Quality policy in the areas of production, service, and customer interaction-related processes. The primary objective is to ensure customer satisfaction and achieve the Unit’s development targets.

Job Description

What you’ll do

• Lead both technically and disciplinary a team
• Define and manage team priorities, drive improvement initiatives, and coach and mentor the team
• Define and implement control plans.
• Conduct Process Failure Mode and Effects Analysis (FMEA).
• Ensure equipment calibration and maintenance.
• Manage Non-Conformance Reports (NCR).
• Oversee Factory Acceptance Tests (FATs).
• Implement Return of Experience from Erection & Commissioning
• Perform Root Cause Analyses (RCA) for customer-related issues.
• Ensure service processes align with quality standards.
• Monitor and improve service-related quality metrics.
• Drive Key Performance Indicators (KPIs): Cost of Poor Quality (COPQ), First Pass Yield (FPY) and ACT Say–Do ratio (ACT SDR)

What you’ll bring

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Fluency in German and English is a must
• Significant experience in a quality management role within a manufacturing environment.
• Proven experience in managing a team and implementing quality policies.
• Strong knowledge of quality management systems (ISO 9001, Six Sigma, Lean Manufacturing).
• Experience with statistical process control and data analysis ( e.g. MiniTab)
• Willingness to travel (5%-10%) as needed to support customer and factory requirements. Please apply only if you meet the international travel and visa requirements associated with this role.

What will make you stand out

• Good leadership skills - Decision-making, convincing, good communicator, , interpersonal skills and assertiveness
• Excellent problem-solving and analytical skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Proficiency in quality management software (SAP Q-Modul) and Microsoft Office Suite.

What we offer

• Extensive personal and professional development opportunities in an international and future-oriented environment
• A permanent and secure employment contract
• Flat hierarchies and a pleasant working atmosphere and corporate culture
• A high degree of flexibility and independent work – for us, the result counts

We look forward to receiving your online application.

Benefits Available to You

GE Vernova employees rise to the challenge of building a world that works. In order to meet this mission, we provide varied, competitive benefits to help support our workforce.

• Our compensation & benefits are designed to help you manage your personal and family needs, while rewarding high performers. We offer a robust benefits package depending on your employment status and your national requirements.

• A healthy, balanced lifestyle can mean different things to different people. We've created programs that support the way you live and work today.

• GE Vernova invests to provide opportunities to grow your career by providing a path for continued on-the-job learning and development.

Inclusion & Diversity

At GE Vernova, we believe in the value of your unique identity, background and experiences. We are committed to fostering an inclusive culture, where everyone feels empowered to do their best work because they feel accepted, respected and that they belong.  Click here to learn more: Life at GE Vernova | Culture & Opportunities

Additional Information