Job Description Summary

Job Description

Main Responsibilities:

• Receive submission requests from clients and prepare the file.
• Prepare the submission in collaboration with the engineering and procurement teams.
• Receive client orders and execute the transfer to the project management team.
• Communicate the progress of offers to the client on a regular basis.

Required Qualifications:

• 3 years of experience in customer service.
• 3 years of experience in submission preparation.
• Experience in an industrial environment.
• Proficiency in an ERP (preferably SAP).

Desired Characteristics:

• Knowledge of Salesforce is an asset.
• Excellent customer service skills.
• Good planning and organizational skills.
• Sense of urgency, ability to make quick decisions.
• Collaboration, communication, and influencing ability.
• Rigorous, versatile, able to work under pressure.